Caravan Holiday Park in Amroth, PembrokeshireAmroth, Beach, Holidays, PembrokeshireHolidays Tenby, Amroth, PembrokeshireSaundersfoot holidays, Caravan holidays, Amroth, TenbyTenby beach, Pembrokeshire holidayscaravan park with pool, Amroth, Tenby Pembrokeshire

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The Park

Amroth Bay Holidays lies in a secluded hamlet...

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Accommodation

Choose from our luxury accommodation range...

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Enquiries open Mon-Fri 9.30-5pm 01834 831259

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 All bookings are subject to our terms and conditions below.

Award-winning Caravan Holiday Homes

Couples plus toddler up to 3 years get 25% off certain dates

ONLINE BOOKINGS: Payment of 25% is taken at time of booking or if less than 28 days the full price. Payment is made by 'Stripe'.

Our prestigious holiday homes have been specially chosen to offer the latest in luxurious design and comfort. All are well-equipped, with: heating in all rooms, shower, toilet, water heater, shaver point, full-sized cooker, fridge, microwave, vacuum cleaner, colour TV/DVD combo, crockery, cutlery, kitchen utensils and outside light.

The charges shown are for:

2-bedroom caravans: up to 4 people;

3-bedroom caravans: up to 6 people, £ pounds sterling.

And include: gas, electricity, parking for 1 car by your holiday home and use of swimming pool (Whitsun – Mid Sept).

Bed linen £8.00 per set, included in Seren Luxe, Seren Executive, Seren and Heulwen caravans and Cottages. Also Premier Plus

Bed making £20.00 per caravan plus linen costs, included in Cottages, Seren Luxe and Seren Executive, Seren caravans. Also Premier Plus (Breakfree)

Towels £6.00 per set

(travel cot, highchair, bedrails provided free subject to availability and space).

Putting 2 single beds together to make a double £10.00

Removal of single bed to allow space for cot £10.00

Extra persons or use of lounge bed: additional charge of £90/week/person inclusive of extra bedding and linen, max 2 people or £20.00 per person per night.

NB: sorry, sleeping bags are not permitted. Children under 12 months old, no charge, providing they do not use the lounge bed.

Reservation of specific holiday home: +£20.00.


1 Pet Dog: (Cottages only) Subject to booking conditions. £50.00/dog/week £10/dog/night (max. 1 dog per cottage).

NB: Please let us know if you have an allergy when booking, pet free accomodation available. 

Cars and Trailers: Our site licence allows only one car to be parked by each caravan. Please do not bring extra vehicles if at all possible. There are a very few spare parking places; additional cars and trailers may be brought on site providing parking spaces are reserved in advance at £20.00/vehicle/week. (£10/wk small trailer or m/c). £4/night/car/trailer

Wheel-Chair Hire: £25 per week (plus refundable £30 deposit)

Please mention at time of booking if you need wheelchair access (ramps), have an allergy to pets (pet-free holiday homes available) or any special requirements (e.g. low shower sill, high ceiling, extra space around bed, toilet seat raiser, vibrating fire alarm, etc).

If booking a Comfort Extra Wide holiday home (Breakfree) and you have not hired linen, please bring bed linen, towels and, of course, any consumables you need. NB: sorry, sleeping bags are not permitted.

WEEKLY HOLIDAYS:

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Honeysuckle & Lilac 1 - Bedroomed Cottages 

Wales Tourist Board 4-Star

These delightful 1-bedroom cottages nestle in a quiet nook on the edge of Amroth Bay Holidays near our own home. Sympathetically converted from farm out buildings, each has it own character, and offering you a superb holiday location amongst the stunning scenery of the National Park, just a short drive from Amroth beach. You have free use of the heated swimming pool (open Whit-mid Sept) and play­area on the park. Plus the convenience of a, launderette and at hand; all set in attractive grounds amid open countryside. There are many holiday activities and places of interest nearby.

Both Cottages offer: a traditional Welsh home for your holiday with separate bedroom (1 double bed), full size gas cooker, microwave, electric kettle, vacuum cleaner, 19- TV with 'freesat HD digital channels and DVD/VHS player, electric shaver points, crockery, cutlery and kitchen utensils. Electric heating in all rooms and heated towel rails. Double glazing throughout and no steps. Your bed is ready made with linen and towels provided.

Honeysuckle is a cosy cottage for 2. Walk through the porch and leave your coat and shoes behind; find yourself a comfy armchair in front of the TV and settle down with a cup of tea under the exposed beam ceiling and bask in the warm glow of the coal-effect fire. With ensuite shower room, kitchenette.

Lilac Cottage. Our other cosy cottage is attractively decorated and adapted for easy access with wider internal doors, ramp access, porch/conservatory, private patio, electrical points at easy-access height, etc. 'Wet room' shower has seat (and wheel chair access) plus grab rails (also for toilet and wash basin).

Extras:

Extra Persons: over 12 months old not permitted. 
Children under 12 months old, no charge, providing they sleep in a travel cot in the lounge (provided free subject to availability). 

Pet Dog: Subject to booking conditions. £50.00/dog/week £10/dog/night (max. 1 dog per holiday home). 
Cars and Trailers: Our site licence allows one car to be parked by each holiday home. Additional cars and trailers may be brought on site providing additional parking spaces are reserved in advance at £20.00/vehicle/week. (£10/small trailer). 

Cot: free, High chair: free, Wheel-Chair. £25.00/week. (plus refundable deposit of £30.00) 
Service wash and tumble dry: £10 per load, ironing £10/half hr.

Please mention at time of booking if you need wheelchair access (ramp), have an allergy to pets (pet-free holiday homes available) or any special requirements (e.g. low shower sill, high ceiling, extra space around bed, toilet seat raiser, vibrating fire alarm, etc).

NB: sorry, sleeping bags are not permitted.

 

All bookings are subject to our terms and conditions. 

Booking Conditions (all bookings made through us directly or on our website www.thebayamroth.co.uk)

See below for breakfree holiday terms and conditions.

AMROTH BAY HOLIDAYS
BOOKING TERMS

Please read these Terms carefully as they make up your agreement with Us together with your Confirmation
of Booking and the information on Our Website and in Our brochure. You will also be agreeing to abide by Our
park rules. These rules incorporate health and safety and any laws and legislation that We must abide by
including the parks licence agreement issued by the local authority.

We aim to provide Terms and conditions that are easily understandable. If there is any term that you do not
understand, then please discuss it with Amroth Bay Holiday's representative before signing.

1. DEFINITIONS
1.1 When the following words with capital letters are used in these Terms, this is what they will mean:
(a) Event Outside Our Control: is defined in clause 14.2;
(b) Booking: your request to Us for the Accommodation;
(c) Accommodation: the accommodation that We are providing to you as set out in the Booking;
(d) Terms: the Terms and conditions set out in this document; and
(e) We/Our/Us: Nigel Clark and Emily Clark, trading as Amroth Bay Holidays.
1.2 When We Use the words "writing" or "written" in these Terms, this will include e-mail unless We say otherwise.

2. OUR CONTRACT WITH YOU
2.1 These are the Terms on which We supply Accommodation to you.
2.2 Please ensure that you read these Terms carefully, and check that the details on the reservation form are complete and accurate, before you make the Booking.
2.3 When you submit the Booking to Us, this does not mean We have accepted your Booking. Our acceptance of the Booking will take place as described in clause 2.6. If We are unable to supply you with the Accommodation, We will inform you of this and We will not process the Booking.
2.4 These Terms will become binding on you and Us when We contact you to confirm your Booking, at which point a contract will come into existence between you and Us.
2.5 A reservation submitted online or by email is a Booking. A reservation made over the telephone or via a completed reservation form is a Booking.
2.6 A Booking is only confirmed when you have received a confirmation of your Booking from Us by email or by post.

3. PRICE AND PAYMENT
3.1 The price of the Accommodation will be set out at the time We confirm your Booking. Our prices may
change at any time but price changes will not affect Bookings that We have confirmed with you.
3.2 These prices include VAT. However, if the rate of VAT changes between the date of the Booking and the
date for payment, the rate of VAT as at the date of payment will apply.
3.3 If you make a Booking by telephone more than 28 days in advance, We will ask you to pay a deposit of
25% of the price of the Accommodation subject to a minimum of £50 immediately. If you do not pay the
balance of the price of the Accommodation 28 days prior to your arrival date your Booking will be
cancelled.
3.4 Deposits are non-refundable and non-transferable.
3.5 If you make a Booking by telephone less than 28 days in advance, the full amount is payable
immediately. If you do not make payment immediately then your Booking will be cancelled.
3.6 We accept the following methods of payment
(a) credit or debit card,
(b) bank transfer, quoting your name and arrival date at the park, please request Our bank details
when making a booking,
(c) building society cheque or postal order, We do not accept personal or business cheques.
3.7 Once your Booking is confirmed you are responsible for payment of the full amount, therefore We
recommend that you take out suitable holiday insurance.

4. CHANGES TO OUR TERMS
The law and how We have to operate the park may change from time to time. If this happens then We
may need to update Our Terms. You will be able to find the latest version online at
www.amrothbay.co.uk. If We make any significant changes to Our Terms that affect your Booking after
you have booked, We will give you the option to cancel with a full refund.

5. PROVIDING ACCOMMODATION
5.1 We will supply the Accommodation to you from the date set out in the Booking confirmation, for the
number of people stated on the Booking confirmation and with any additional services that have been
requested by you. Only the number of persons stated on the booking confirmation may occupy the
Accommodation.
5.2 We will make every effort to provide the Accommodation. However, We may be unable to do so due to
an Event Outside Our Control. See clause 14 for Our responsibilities when an Event Outside Our Control
happens.
5.3 We cannot guarantee a specific caravan but will provide Accommodation of the type specified in your
Booking.
5.4 We may need certain information from you that is necessary for Us to provide the Accommodation,
including but not limited to:
(a) the number of people for who the Booking is made and their names,
(b) if you wish to bring a dog,
(c) the number of vehicles you will bring,
(d) particular access requirements.
5.5 If you do not, after being asked by Us, provide Us with this information, or you provide Us with
incomplete or incorrect information, We may make an additional charge of a reasonable sum to cover
any extra items or work that is required. If you do not pay any additional charge, We may cancel your
Booking.
5.6 The lounge sofa bed in each home is not to be used without prior permission from the management.
There is a charge for use which we will inform you of when you make a booking.

6. SMOKING
Smoking is not permitted inside your Accommodation. You may smoke outside. Please clear away all
cigarette ends.

7. PARKING
7.1 One car may be parked adjacent to each caravan. Additional cars, trailers or boats must be parked as
directed by a member of staff. We endeavour to arrange additional parking near to your Accommodation
but even the furthest parking spaces are but a few minutes’ walk away.
7.2 Cars or trailers must not be driven or parked on the grassed areas of the park.

8. INVENTORY
8.1 Caravans and Cottages are equipped with cutlery, crockery, kitchen utensils, TV, microwave, DVD
player, bed linen (except Advantage range), pillows, duvets and blankets. Cottages are also equipped
with towels. All Accommodation includes a housekeeping pack of a washing up sponge, duster, floor
cloth and a toilet roll.
8.2 Towels, tea towels and consumables are not included in our caravans except for Our Exclusive range, for
details of additional items available see the Welcome pack list available on Our website or on request
from Us.
8.3 All beds must be covered with clean linen. Where not included, linen may be hired or guests may bring
their own clean linen (duvet cover, lower sheet, pillow cases). Please enquire when you book as to linen
hire charges. Cot linen is not available. Please bring waterproof sheets for all beds used by young
children.
8.4 Laundry irons are not permitted in Accommodation (an iron and board are provided in the launderette).
Hair dryers and straighteners are to be used with great care - they melt carpets & duvet protectors.
8.5 Please note that due to restricted space, only travel cots can only be placed in caravans. These are not
suitable for children older than 1 year. Cots have to be placed in the lounge, unless one of the single
beds is removed. Use of both lounge bed and a cot is not possible.
8.6 Sleeping bags, inflatable mattresses and camp beds are not permitted in Accommodation.

9. CHECKING IN
Your Accommodation is usually ready from 4:00 pm on the day of your arrival. Some holiday homes will
be ready by 2.30 pm - you are welcome to call in from 2.30 pm but please do not call earlier. Please
check-in at the reception. If the door is shut, please ring (firmly) the bell by the shop door and wait for a
member of staff to arrive.

10. CHECKING OUT CLEANING, CARE AND MAINTENANCE
10.1 Please clean your Accommodation before leaving. Turn the fridge off and leave the fridge door open but
leave gas, electricity and water heater on. Please vacate by 10:00 am on the day of departure.
10.2 You are responsible for your Accommodation and must take reasonable care of it. All damage you cause
must be reported. The Accommodation and contents must be left in a clean, undamaged condition.
10.3 Unless it is an emergency, We will give you reasonable notice of any maintenance and repairs that must
be undertaken during your stay. We reserve the right to enter your Accommodation if we have
reasonable cause to believe you are engaging in illegal or inappropriate behaviour or acting in breach of
these Terms.

11. ACCESSIBILITY
Please let Us know at the time of booking whether you require aids for access, for example a ramp,
wheelchair, toilet booster seat, shower seat, bed lever or baby aids such as a cot, high chair, bath or
blender.

12. IF THERE IS A PROBLEM WITH THE ACCOMMODATION
12.1 In the unlikely event that there is any problem with the Accommodation:
(a) please contact Us and tell Us as soon as reasonably possible,
(b) please give Us a reasonable opportunity to repair or fix it, and
(c) We will Use every effort to repair or fix the defect as soon as reasonably practicable.
12.2 If any problem with the Accommodation that is Our fault means We are forced to cancel your Booking
We will refund payments made for Accommodation not yet provided to you.
12.3 As a consumer, you have legal rights in relation to this agreement. Advice about your legal rights is
available from your local Citizens' Advice Bureau or Trading Standards office. Nothing in these Terms will
affect these legal rights.

13. OUR LIABILITY TO YOU
13.1 If We fail to comply with these Terms, We are responsible for loss or damage you suffer that is a
foreseeable result of Our breach of the Terms or Our negligence but We are not responsible for any loss
or damage that is not foreseeable. Loss or damage is foreseeable if it is an obvious consequence of Our
breach or if it was contemplated by you and Us at the time We entered into this contract.
13.2 Unless We agree in writing otherwise, We only supply the Accommodation for private Use. You agree
not to Use the Accommodation for any commercial purpose, and We have no liability to you for any loss
of profit, loss of business, business interruption, or loss of business opportunity.
13.3 We do not exclude or limit in any way Our liability for:
(a) death or personal injury caused by Our negligence or the negligence of Our employees, agents or
subcontractors,
(b) fraud or fraudulent misrepresentation.

14. EVENTS OUTSIDE OUR CONTROL
14.1 We will not be liable for compensation, or responsible for any failure to perform any of Our obligations
under these Terms that is caused by an Event Outside Our Control.
14.2 An Event Outside Our Control means any act or event beyond Our reasonable control, including without
limitation strikes, lock-outs or other industrial action by third parties, civil commotion, riot, invasion,
terrorist attack or threat of terrorist attack, war (whether declared or not) or threat or preparation for
war, fire, explosion, storm, flood, earthquake, subsidence, epidemic or other natural disaster, or failure
of public or private telecommunications networks.
14.3 If an Event Outside Our Control takes place that affects the performance of Our obligations under these
Terms:
(a) We will contact you as soon as reasonably possible to notify you; and
(b) We may cancel your Booking and refund your payments, or provide alternative Accommodation to
you and refund any payments you have made to Us less the cost of alternative Accommodation,
(c) if the cost of the alternative accommodation is greater than the payments you owe Us, you may
cancel your booking and We will refund the payments you have made to Us.

15. YOUR RIGHTS TO CANCEL AND APPLICABLE REFUND
15.1 If you need to cancel your Booking, please contact Us as soon as possible.
15.2 You have the following rights to cancel a Booking for Accommodation:
(a) you may cancel any Booking by contacting Us within 7 days of receipt of your Booking
confirmation, We will confirm your cancellation to you and refund payments you have made to us
less your deposit.
(b) you may cancel any Booking by contacting Us more than 7 days after receipt of your Booking
confirmation, We will confirm your cancellation to you and refund payments you have made to us
less the following:
(i) your deposit
(ii) the difference between the amount of your booking and the amount We are able to obtain
from re-letting the Accommodation. We may have to offer the Accommodation at a discount
or may not be able to re-let it for the entirety of your Booking or may be unable to obtain a
re-let at all, in which case you may receive less than the amount of your booking.
15.3 Where you have cancelled a Booking because of Our failure to comply with these Terms (except where
We have been affected by an Event Outside Our Control), you do not have to make any payment to Us.
15.4 Once We have confirmed your Booking, you may cancel the contract for Accommodation and receive a
full refund by giving Us written notice if:
(a) We break this contract in any material way and We do not correct or fix the situation;
(b) We change these Terms to your material disadvantage;
(c) We are affected by an Event Outside Our Control.

16. OUR RIGHTS TO CANCEL AND APPLICABLE REFUND
16.1 We may have to cancel a Booking due to the unavailability of key personnel or key facilities without
which We cannot provide the Accommodation. If this happens:
(a) We will promptly contact you to let you know,
(b) We may cancel your Booking and refund your payments, or offer alternative Accommodation and
refund any payments less the cost of alternative Accommodation,
(c) If we offer alternative accommodation you may cancel your booking and We will refund the
payments you have made to Us.
16.2 We may cancel the contract for Accommodation at any time with immediate effect if:
(a) you do not pay Us when you are supposed to.
(b) you break the contract in any other material way and you do not correct or fix the situation when
We ask you to.

17. ANTI SOCIAL BEHAVIOUR
17.1 If, either prior to your stay or during your stay with Us, your behaviour is antisocial, or in Our reasonable
opinion is likely to spoil the enjoyment of the park for other users or cause damage to property you will
be required to leave immediately without refund or compensation. This may include but is not limited to,
excessively noisy, offensive, illegal or inappropriate behaviour.

18. PETS
18.1 One well behaved and housetrained dog is welcome in some of Our Accommodation, please let Us know
that you wish to bring a dog with you when you make a booking. If you do not tell Us then We may
cancel your Booking without refund.
18.2 A refundable good dog bond is payable by you to cover the cost of damage to Accommodation or the
park, fouling or breach of the park rules. All damage caused by your dog must be paid for by you. We
will inform you of the cost of the good dog bond when you make a booking.
18.3 We do not accept any other pets without Our written consent.

19. INFORMATION ABOUT US AND HOW TO CONTACT US
19.1 We are a partnership established in England and Wales. Our address is Amroth Bay Holidays, Amroth,
South Pembrokeshire, SA67 8PR. Our registered VAT number is 742 4433 47
19.2 If you have any questions or if you have any complaints, please contact Us. You can contact Us by
telephoning 01834 831 259 or by e-mailing info@amrothbayholidays.co.uk
19.3 If you wish to contact Us in writing, or if any clause in these Terms requires you to give Us notice in
writing (for example, to cancel the contract), you can send this to Us by e-mail to
info@amrothbayholidays.co.uk, by hand, or by pre-paid post to Amroth Bay Holidays, Amroth,
Pembrokeshire, SA67 8PR. We will confirm receipt of this by contacting you in writing. If We have to
contact you or give you notice in writing, We will do so by e-mail, by hand, or by pre-paid post to the
address you provide to Us in the Booking.

20. HOW WE MAY USE YOUR PERSONAL INFORMATION
20.1 We will use the personal information you provide to Us to:
(a) provide the Accommodation,
(b) process your payment to Us,
(c) inform you about similar Accommodation that We provide, but you may stop receiving these at
any time by contacting Us.
20.2 We will not give your personal data to any third party.

21. OTHER IMPORTANT TERMS
21.1 We may transfer Our rights and obligations under these Terms to another organisation, and We will
always notify you in writing if this happens, but this will not affect your rights or Our obligations under
these Terms.
21.2 You may only transfer your rights or your obligations under these Terms to another person if We agree
in writing.
21.3 This contract is between you and Us. No other person shall have any rights to enforce any of its Terms.
21.4 Each of the paragraphs of these Terms operates separately. If any court or relevant authority decides
that any of them are unlawful, the remaining paragraphs will remain in full force and effect.
21.5 If We fail to insist that you perform any of your obligations under these Terms, or if We do not enforce
Our rights against you, or if We delay in doing so, that will not mean that We have waived Our rights
against you and will not mean that you do not have to comply with those obligations. If We do waive a
default by you, We will only do so in writing, and that will not mean that We will automatically waive any
later default by you.
21.6 These Terms are governed by English law. You and We both agree to submit to the jurisdiction of the
English courts.

================

 

Booking Conditions (Breakfree holidays)

 

AMROTH BAY HOLIDAYS

BOOKING TERMS (for Breakfree Holidays promotions)

 

Please read these Terms carefully as they make up your agreement with Us together with your Confirmation 

of Booking and the information on Our Website and in Our brochure. You will also be agreeing to abide by Our 

park rules. These rules incorporate health and safety and any laws and legislation that We must abide by 

including the parks licence agreement issued by the local authority.

 

We aim to provide Terms and conditions that are easily understandable. If there is any term that you do not 

understand, then please discuss it with Amroth Bay Holiday's representative before signing.

 

1.DEFINITIONS 

1.1When the following words with capital letters are used in these Terms, this is what they will mean:

(a)Event Outside Our Control: is defined in clause 14.2;

(b)Booking: your request to Us for the Accommodation;

(c)Accommodation: the accommodation that We are providing to you as set out in the Booking;

(d)Terms: the Terms and conditions set out in this document; and

(e)We/Our/Us: Nigel Clark and Emily Clark, trading as Amroth Bay Holidays.

1.2When We Use the words "writing" or "written" in these Terms, this will include e-mail unless We say otherwise.

 

2.OUR CONTRACT WITH YOU

2.1These are the Terms on which We supply Accommodation to you. 

2.2Please ensure that you read these Terms carefully, and check that the details on the reservation form are complete and accurate, before you make the Booking. 

2.3When you submit the Booking to Us, this does not mean We have accepted your Booking. Our acceptance of the Booking will take place as described in clause 2.6. If We are unable to supply you with the Accommodation, We will inform you of this and We will not process the Booking.

2.4These Terms will become binding on you and Us when We contact you to confirm your Booking, at which point a contract will come into existence between you and Us.

2.5A reservation submitted online or by email is a Booking. A reservation made over the telephone or via a completed reservation form is a Booking.

2.6A Booking is only confirmed when you have received a confirmation of your Booking from Us by email or by post. 

 

3.PRICE AND PAYMENT

3.1The price of the Accommodation will be set out at the time We confirm your Booking. Our prices may change at any time but price changes will not affect Bookings that We have confirmed with you.

3.2These prices include VAT. However, if the rate of VAT changes between the date of the Booking and the date for payment, the rate of VAT as at the date of payment will apply.

3.3If you make a Booking through a 'Breakfree Holidays' promotion (eg in Daily Mail newspaper), you will receive notification from them, followed by an invoice by email from us for any service charges or payments fro extras that are due.

3.4Deposits are non-refundable and non-transferable.

3.5Payment may be made by 

 a) Debit/Switch/Credit card,

 b) Directly to our bank account, quoting your name and

      arrival date (details are on the invoice emailed to you).

3.6 The amount shown on the invoice must be received by us within 14 days of the invoice email date and always at least 2 weeks BEFORE the start of your holiday otherwise we assume you wish to  cancel your booking. This cancellation is without refund.

3.7. Booking acknowledgements are made via email. If you wish us to send a payment confirmation by post, please send an SAE or ask at time of payment for the postal acknowledgement option (UK only).

3.8Once your Booking is confirmed you are responsible for payment of the full amount, therefore We 

recommend that you take out suitable holiday insurance.

 

4.CHANGES TO OUR TERMS

The law and how We have to operate the park may change from time to time. If this happens then We 

may need to update Our Terms. You will be able to find the latest version online at 

www.amrothbay.co.uk.  If We make any significant changes to Our Terms that affect your Booking after 

you have booked, We will give you the option to cancel with a full refund.

 

5.PROVIDING ACCOMMODATION

5.1We will supply the Accommodation to you from the date set out in the Booking confirmation, for the 

number of people stated on the Booking confirmation and with any additional services that have been 

requested by you. Only the number of persons stated on the booking confirmation may occupy the 

Accommodation.

5.2We will make every effort to provide the Accommodation. However, We may be unable to do so due to 

an Event Outside Our Control. See clause 14 for Our responsibilities when an Event Outside Our Control 

happens. 

5.3We cannot guarantee a specific caravan but will provide Accommodation of the type specified in your 

Booking.

5.4We may need certain information from you that is necessary for Us to provide the Accommodation, 

including but not limited to:

(a)the number of people for who the Booking is made and their names,

(b)if you wish to bring a dog,

(c)the number of vehicles you will bring,

(d)particular access requirements.

5.5If you do not, after being asked by Us, provide Us with this information, or you provide Us with 

incomplete or incorrect information, We may make an additional charge of a reasonable sum to cover 

any extra items or work that is required. If you do not pay any additional charge, We may cancel your 

Booking. 

5.6The lounge sofa bed in each home is not to be used without prior permission from the management. 

There is a charge for use which we will inform you of when you make a booking.

 

6.SMOKING

Smoking is not permitted inside your Accommodation. You may smoke outside. Please clear away all 

cigarette ends.

 

7.PARKING

7.1One car may be parked adjacent to each caravan. Additional cars, trailers or boats must be parked as 

directed by a member of staff. We endeavour to arrange additional parking near to your Accommodation 

but even the furthest parking spaces are but a few minutes’ walk away.

7.2Cars or trailers must not be driven or parked on the grassed areas of the park.

 

8.INVENTORY

8.1Caravans and Cottages are equipped with cutlery, crockery, kitchen utensils, TV, microwave, DVD 

player, bed linen (except Advantage range), pillows, duvets and blankets. Cottages are also equipped 

with towels. All Accommodation includes a housekeeping pack of a washing up sponge, duster, floor 

cloth and a toilet roll.

8.2Towels, tea towels and consumables are not included in our caravans except for Our Exclusive range, for 

details of additional items available see the Welcome pack list available on Our website or on request 

from Us.

8.3All beds must be covered with clean linen. Where not included, linen may be hired or guests may bring 

their own clean linen (duvet cover, lower sheet, pillow cases). Please enquire when you book as to linen 

hire charges. Cot linen is not available. Please bring waterproof sheets for all beds used by young 

children. 

8.4Laundry irons are not permitted in Accommodation (an iron and board are provided in the launderette). 

Hair dryers and straighteners are to be used with great care - they melt carpets & duvet protectors.

8.5Please note that due to restricted space, only travel cots can only be placed in caravans. These are not 

suitable for children older than 1 year. Cots have to be placed in the lounge, unless one of the single 

beds is removed. Use of both lounge bed and a cot is not possible. 

8.6Sleeping bags, inflatable mattresses and camp beds are not permitted in Accommodation.

 

9.CHECKING IN

Your Accommodation is usually ready from 4:00 pm on the day of your arrival. Some holiday homes will 

be ready by 2.30 pm - you are welcome to call in from 2.30 pm but please do not call earlier. Please 

check-in at the reception. If the door is shut, please ring (firmly) the bell by the shop door and wait for a 

member of staff to arrive.

 

10.CHECKING OUT CLEANING, CARE AND MAINTENANCE

10.1Please clean your Accommodation before leaving. Turn the fridge off and leave the fridge door open but 

leave gas, electricity and water heater on. Please vacate by 10:00 am on the day of departure.

10.2You are responsible for your Accommodation and must take reasonable care of it. All damage you cause 

must be reported. The Accommodation and contents must be left in a clean, undamaged condition.

10.3Unless it is an emergency, We will give you reasonable notice of any maintenance and repairs that must 

be undertaken during your stay.  We reserve the right to enter your Accommodation if we have 

reasonable cause to believe you are engaging in illegal or inappropriate behaviour or acting in breach of 

these Terms.

 

11.ACCESSIBILITY

Please let Us know at the time of booking whether you require aids for access, for example a ramp, 

wheelchair, toilet booster seat, shower seat, bed lever or baby aids such as a cot, high chair, bath or 

blender.

 

12.IF THERE IS A PROBLEM WITH THE ACCOMMODATION

12.1In the unlikely event that there is any problem with the Accommodation:

(a)please contact Us and tell Us as soon as reasonably possible,

(b)please give Us a reasonable opportunity to repair or fix it, and

(c)We will Use every effort to repair or fix the defect as soon as reasonably practicable.

12.2If any problem with the Accommodation that is Our fault means We are forced to cancel your Booking 

We will refund payments made for Accommodation not yet provided to you.

12.3As a consumer, you have legal rights in relation to this agreement. Advice about your legal rights is 

available from your local Citizens' Advice Bureau or Trading Standards office. Nothing in these Terms will 

affect these legal rights.

 

13.OUR LIABILITY TO YOU

13.1If We fail to comply with these Terms, We are responsible for loss or damage you suffer that is a 

foreseeable result of Our breach of the Terms or Our negligence but We are not responsible for any loss 

or damage that is not foreseeable. Loss or damage is foreseeable if it is an obvious consequence of Our 

breach or if it was contemplated by you and Us at the time We entered into this contract. 

13.2Unless We agree in writing otherwise, We only supply the Accommodation for private Use. You agree 

not to Use the Accommodation for any commercial purpose, and We have no liability to you for any loss 

of profit, loss of business, business interruption, or loss of business opportunity.

13.3We do not exclude or limit in any way Our liability for:

(a)death or personal injury caused by Our negligence or the negligence of Our employees, agents or 

subcontractors, 

(b)fraud or fraudulent misrepresentation. 

 

14.EVENTS OUTSIDE OUR CONTROL

14.1We will not be liable for compensation, or responsible for any failure to perform any of Our obligations 

under these Terms that is caused by an Event Outside Our Control. 

14.2An Event Outside Our Control means any act or event beyond Our reasonable control, including without 

limitation strikes, lock-outs or other industrial action by third parties, civil commotion, riot, invasion, 

terrorist attack or threat of terrorist attack, war (whether declared or not) or threat or preparation for 

war, fire, explosion, storm, flood, earthquake, subsidence, epidemic or other natural disaster, or failure 

of public or private telecommunications networks.

14.3If an Event Outside Our Control takes place that affects the performance of Our obligations under these 

Terms: 

(a)We will contact you as soon as reasonably possible to notify you; and

(b)We may cancel your Booking and refund your payments, or provide alternative Accommodation to 

you and refund any payments you have made to Us less the cost of alternative Accommodation,

(c)if the cost of the alternative accommodation is greater than the payments you owe Us, you may 

cancel your booking and We will refund the payments you have made to Us.

 

15.YOUR RIGHTS TO CANCEL AND APPLICABLE REFUND

15.1If you need to cancel your Booking, please contact Us as soon as possible.

15.2You have the following rights to cancel a Booking for Accommodation:

(a)you may cancel any Booking by contacting Us within 7 days of receipt of your Booking confirmation, We will confirm your cancellation to you and refund payments you have made to us 

less your deposit. NOTE: this does not include any initial payment made to Breakfree Holidays. To obtain a refund of this you must contact Breakfree. We do NOT hold this money.

(b)you may cancel any Booking by contacting Us more than 7 days after receipt of your Booking confirmation, We will confirm your cancellation to you and refund payments you have made to us 

less the following:

(i)your deposit

(ii)the difference between the amount of your booking and the amount We are able to obtain from re-letting the Accommodation. We may have to offer the Accommodation at a discount 

or may not be able to re-let it for the entirety of your Booking or may be unable to obtain a re-let at all, in which case you may receive less than the amount of your booking.

15.3Where you have cancelled a Booking because of Our failure to comply with these Terms (except where We have been affected by an Event Outside Our Control), you do not have to make any payment to Us.

15.4Once We have confirmed your Booking, you may cancel the contract for Accommodation and receive a full refund by giving Us written notice if:

(a)We break this contract in any material way and We do not correct or fix the situation;

(b)We change these Terms to your material disadvantage;

(c)We are affected by an Event Outside Our Control.

 

16.OUR RIGHTS TO CANCEL AND APPLICABLE REFUND

16.1We may have to cancel a Booking due to the unavailability of key personnel or key facilities without 

which We cannot provide the Accommodation. If this happens:

(a)We will promptly contact you to let you know,

(b)We may cancel your Booking and refund your payments, or offer alternative Accommodation and 

refund any payments less the cost of alternative Accommodation,

(c)If we offer alternative accommodation you may cancel your booking and We will refund the 

payments you have made to Us.

16.2We may cancel the contract for Accommodation at any time with immediate effect if:

(a)you do not pay Us when you are supposed to.

(b)you break the contract in any other material way and you do not correct or fix the situation when 

We ask you to.

 

17.ANTI SOCIAL BEHAVIOUR

17.1If, either prior to your stay or during your stay with Us, your behaviour is antisocial, or in Our reasonable 

opinion is likely to spoil the enjoyment of the park for other users or cause damage to property you will 

be required to leave immediately without refund or compensation. This may include but is not limited to, 

excessively noisy, offensive, illegal or inappropriate behaviour.

 

18.PETS

18.1One well behaved and housetrained dog is welcome in some of Our Accommodation, please let Us know 

that you wish to bring a dog with you when you make a booking. If you do not tell Us then We may 

cancel your Booking without refund.

18.2A refundable good dog bond is payable by you to cover the cost of damage to Accommodation or the 

park, fouling or breach of the park rules. All damage caused by your dog must be paid for by you. We 

will inform you of the cost of the good dog bond when you make a booking.

18.3We do not accept any other pets without Our written consent.

 

19.INFORMATION ABOUT US AND HOW TO CONTACT US

19.1We are a partnership established in England and Wales. Our address is Amroth Bay Holidays, Amroth, 

South Pembrokeshire, SA67 8PR. Our registered VAT number is 742 4433 47 

19.2If you have any questions or if you have any complaints, please contact Us. You can contact Us by 

telephoning 01834 831 259 or by e-mailing info@amrothbayholidays.co.uk

19.3If you wish to contact Us in writing, or if any clause in these Terms requires you to give Us notice in 

writing (for example, to cancel the contract), you can send this to Us by e-mail to 

info@amrothbayholidays.co.uk, by hand, or by pre-paid post to Amroth Bay Holidays, Amroth, 

Pembrokeshire, SA67 8PR. We will confirm receipt of this by contacting you in writing. If We have to 

contact you or give you notice in writing, We will do so by e-mail, by hand, or by pre-paid post to the 

address you provide to Us in the Booking. 

 

20.HOW WE MAY USE YOUR PERSONAL INFORMATION

20.1We will use the personal information you provide to Us to:

(a)provide the Accommodation,

(b)process your payment to Us, 

(c)inform you about similar Accommodation that We provide, but you may stop receiving these at 

any time by contacting Us.

20.2We will not give your personal data to any third party.

 

21.OTHER IMPORTANT TERMS

21.1We may transfer Our rights and obligations under these Terms to another organisation, and We will 

always notify you in writing if this happens, but this will not affect your rights or Our obligations under 

these Terms.

21.2You may only transfer your rights or your obligations under these Terms to another person if We agree 

in writing.

21.3This contract is between you and Us. No other person shall have any rights to enforce any of its Terms. 

21.4Each of the paragraphs of these Terms operates separately. If any court or relevant authority decides 

that any of them are unlawful, the remaining paragraphs will remain in full force and effect.

21.5If We fail to insist that you perform any of your obligations under these Terms, or if We do not enforce 

Our rights against you, or if We delay in doing so, that will not mean that We have waived Our rights 

against you and will not mean that you do not have to comply with those obligations. If We do waive a 

default by you, We will only do so in writing, and that will not mean that We will automatically waive any 

later default by you. 

21.6These Terms are governed by English law. You and We both agree to submit to the jurisdiction of the 

English courts. 

 

================

Contact Us

Address

Amroth Bay Holidays
Amroth
Narberth
Pembrokeshire
SA67 8PR
01834 831259

enquiries@thebayamroth.co.uk or fill out our contact 

* Only available on selected caravans, which are not already part of our special deals are part of this offer. Online booking is 3% off. Early booking (book more than 12 weeks in advance) is 5%. Saving you a total of 8%. If you ring in to book and we take the booking over the phone the 3% discount is not valid! 

BOOKING/PRICES click below

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What they say...


 

We find these useful especially laundry as we have to keep everything spotless due to no immunity. We like the fact it is homely. Home from home and very clean. Staff more than helpful. Beautiful tranquil heaven. Staff very friendly and helpful make the holiday special. Thank you for all your help.

(Mr & Mrs P Abergavenny)

Kitchen starter pack-free with all bookings:

Sponge scourer, kitchen cloth, floor cloth, duster, washing up liquid, 1x toilet roll FREE

 

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enquiries@thebayamroth.co.uk
01834 831259 
or fill out our contact form

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